Sales Administrator- Local Retail

Cape Herb & Spice has grown from entrepreneurial roots into a global FMCG player, employing over 500 people and operating across 3 sites in Cape Town. Centered around innovation and quality, this business gives any candidate a great opportunity to gain extensive retail and manufacturing experience and build an exciting career.

The Cape Herb & Spice sales department is looking for a dynamic Sales Administrator to join the local sales team and support the growth of our brands.

Purpose:

• Assist our Local Operations and Key Account Manager with all sales administrative duties
• To provide support for Key Account Managers when they are away from the office

Key Functional Areas

Order Cycle Implementation

• Load all customer Purchase Orders and relevant jobs where applicable
• Communicate Sales Orders internally to ensure all departments are aware of requirements and input needed. Highlight any risks to KAM (Key Accounts Manager)
• Communicate and confirm Sales Orders with customers
• Book deliveries with customers
• Check open back orders and jobs and set relevant to complete
• Coordinate stock upliftment bookings
• Maintain Local dispatch list

Other

• Assist KAM with interdepartmental communication and follow up
• Assist KAM with customer communication and follow up
• Providing general assistance and administration support to KAM
• Coordinate Samples
• Arrange courier & related functions
• Assist with maintaining sample room including stock take
• Assist with workload within the rest of the department as needed

Required knowledge and Skills:

• Excellent computer skills
• Good email and telephone etiquette
• Strong written and verbal communication skills with the ability to convey information clearly and concisely

Required Prior Learning/ Experience:

• Matric, relevant tertiary qualifications advantageous
• Minimum of 2-5 years administrative experience
• FMCG experience advantageous
• Syspro or ERP system experience advantageous

Personal Characteristics:

• Accurate and detail orientated
• Ability to work under pressure and multi-task
• A proactive approach and ability to use initiative
• Team player with strong work ethic

If you have not received a response within two weeks of applicant, kindly consider your application unsuccessful.

To consider any application for employment, we will have to process your personal information. The Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner.

To give effect to the above, we are required to provide you with information regarding the processing of your personal information. This information is recorded under the HR Processing Notice, which can be accessed and viewed on the Company website at https://www.libstar.co.za/legal/. Printed copies of this Processing Notice can also be accessed from the HR department. We kindly request that you read the HR Processing Notice to ensure that you understand how Libstar uses and processes your personal information.

HR Contact:Mary-Rose Wrigley

Enquire now:recruitment@capeherb.co.za

Telephone:Email Only